Service

Consumer Education Programs

Educational resources and guidance helping consumers recognize counterfeit goods and use the verification scan correctly.

Consumer Scan Awareness

74%

Scan-Awareness Lift Post-Campaign

3-8s

Avg. Scan Time Consumers Learn

Scope of Work

What's Included

Scan-How-To Guidance — simple, localized instructions for scanning a product's QR code correctly.

Red-Flag Education — what a counterfeit package typically looks like, and what a flagged scan result means.

In-Store & Packaging Collateral — signage and label copy manufacturers can use at point of sale.

Digital Campaign Support — content for social and e-commerce channels explaining the verification promise.

Retailer Staff Training — short modules for shelf staff to explain the scan to a hesitant shopper.

Feedback Loop — consumer-reported suspect scans routed back into VIGIL's risk-detection layer.

Awareness Program Impact

Process Step	What Happens	VIGIL Output
Scan Guidance	Consumer-facing instructions are localized and placed on packaging/signage	In-store collateral kit
Campaign Launch	Social and e-commerce content explains the verification promise	Digital campaign assets
Staff Training	Shelf staff learn to explain the scan to a hesitant shopper	Retailer training module
Consumer Scan	Shopper scans the code and sees a genuine/suspect result	Scan verification result
Feedback Routing	Any consumer-reported suspect scan is logged	Risk-detection feedback loop

Where It Applies

This service plugs into the same six-phase VIGIL pipeline described on our homepage, tailored to your product category.

PharmaceuticalsFashion & LuxuryFood & BeverageElectronicsAutomotive